Who We Are
Centravoice provides information and communications technology (ICT) products and services to customers all over Africa, specialising in total communications solutions. These offerings include fixed-line and hosted PBX systems, Broadband LTE, Fibre Internet (FTTB/FTTH), wide area network infrastructures, VOIP and managed services.
We are the exclusive national ICT partner to Vodacom and operate as an extension of their business. We deliver a dedicated, professional customer experience. We offer our clients a single point of contact, providing an entire ICT and communication solution, irrespective of the task that may be presented, and always ensuring continuous uptime.
We have the support of a stellar solutions architecture and implementation team. Working closely with our clients, we can deliver a minimum of 20% savings as per our mission.
We Are A Part of Alviva Holdings Limited
We are a part of one of the largest IT solution groups in South Africa. Through our affiliation we have access to and can supply all of the infrastructure requirements for the successful implementation of all projects.
Technology Partner of Choice
To be the technology partner of choice for customers, partners, vendors and employees. We aim to To help organisations implement and optimise their technical systems by designing and building bespoke customer solutions. Our Staff and Customers are at the heart of our organisation and form the core of our business. Retention of both our customers and our employees is ensured through the ongoing implementation and monitoring of our strategic retention programs and initiatives.
Our Mission
- To be an equal opportunities employer, focused on developing our staff to realise their full potential through the structured implementation of relevant training and development programs.
- Taking pride in ourselves as industry innovators, offering “best in class” service-based solutions to our customers.
- Driving continuous innovation and improvements in supply chain management, services and solutions.
- Exploring new growth opportunities.
- Being recognised and acknowledged as a provider of superior technology and internet products & services.
- Driving ongoing expansion of our technology product and service offerings in order to promote growth, and penetrate new markets.
- Continue to be a significant contributor to our social and economic environments.
Our Core Values
Integrity
We do the right thing regardless of the consequence. We value openness and honesty.
Accountability
We set high expectations for ourselves, taking full accountability for the quality of our services.
Exemplary Service
Regardless of size or scope, we strive to provide a service that consistently exceeds customer expectations. We aim to excite and delight our customers each of our interactions with them.
Relationships
The strength of our dealings with our clients is reflected in the lasting relationships that we build.
Efficiency
Managing our clients’ IT environments efficiently and effectively creating additional value.
Entrepreneurship
We encourage non-traditional thinking and calculated risk -taking, which will enable us to learn as individuals and a business